Who is ManagePointe?
With the technology landscape changing daily, ManagePointe prides itself on being trusted advisors to our clients about what technology they need in their offices and how to make it work together seamlessly.
Our Monthly IT Support will assist you in simplifying the day-to-day management of your sophisticated system. We strive for IT solutions that yield the best and most practical ROI.
Not enough new patients or low-patient production? We have a solution for that as well.
Our management consulting team can help resolve whatever may be inhibiting your office from doing more business.
“To protect our clients’ core assets: their patients, their related data and their reputation for providing them predictable, timely and reliable care.”
Since 2000, this organization has primarily focused on the unique needs within the dental and medical community. Located in Santa Ana, California, ManagePointe Technologies is committed to going the extra mile so that you can build a secure and thriving practice.
Founder and CEO of ManagePointe
Founder and President of ManagePointe, James cut his teeth in the tech world in the late 1980’s with technology companies such as Microsoft, HP, Intel and Novell. James has been involved with dental IT for more than 20 years. He possesses a strong foundation in computer networking, systems management and overall office communications.After running a nationwide technology education company, he became aware of the unique technology needs of the dental community and founded ManagePointe in 2000. MPT provides comprehensive solutions to the dental community, blending the technology, construction, and organizational needs of individual practices.James has also served as a technical adviser to the Ladera Ranch Implant Institute, and currently serves on the board for the National Association of Dental Professionals. Through his work in the dental community, James has developed a solid understanding of dental practices that allows for a tighter integration of technology in the office. He is able to leverage his knowledge to keep his clients on the cutting edge of technology.
Outside of the office, James enjoys woodworking and skiing.
Vice President of Operations and Head of Tech
John Cramer joined ManagePointe in early 2010 and has brought a strong computer graphics background with him. Well known in the dental and medical fields, the diagnosis is based on imaging. John’s abilities to work within computer graphic files, and animation has made him a key element when designing and installing top-quality graphical environments for our doctors.He possesses a strong foundation in computer networking, systems management and overall office communications.Additionally, John is heading up our technical support and deployment team, which is focused on the complete technology and systems integration of a dental or medical office. John oversees the procurement and installation of only those items that make your new office perfect.
Traci Nervo is an integral part of ManagePointe Technologies and serves as the team consultant for dental practices. She has her OMSA certification and is an AADOM trained practice manager. Traci worked independently for five years prior to joining ManagePointe in 2015. With over 20 years’ experience, Traci is armed with invaluable insight, efficiency and dependability. In addition to her extensive experience, Traci provides superior customer service and highly detailed analysis. Her passion and focus is building relationships with dental professionals and teaching them business strategies and systems. She is diligent in bringing their vision for their practice to life and enjoys working together with both dental professionals and the ManagePointe team to better the systems and productivity in dental practices.Traci has carried out active participation at all levels, creating company fulfillment and taking all ManagePointe clients to the next level of success.Traci and her husband have two daughters. She enjoys spending time with her family and friends, being outdoors and traveling.
“From the moment I join your practice, I guarantee an unwavering commitment to your goals.”